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Return Policy at top-rx-market.com states that they value the opportunity to serve pharmacy needs and aim to exceed expectations with every transaction. If the transaction fails to meet expectations, the shipment can be returned provided it meets the required conditions.

Returnable Products:

• Stored in compliance with the product label
• In date and in original packaging
• Unopened and not damaged
• Returned directly to TopRx

Non-Returnable Products:

• Opened or defaced
• Purchased as non-returnable
• Not purchased directly from TopRx
• Refrigerated items
• Without an approved return authorization number

Returns Process:

• Contact customer service at 844-438-1700 or email [email protected]
• A return authorization number will be provided to write on the outside of the box
• A return authorization form must accompany the product being returned
• If the product is returned after 10 days and the reason is not due to a TopRx error, freight will be paid by the customer
• Upon receipt of the product at the facility, a credit will be issued within 30 business days

Terms:

• Product must be authorized by TopRx prior to returning to receive credit
• Non-returnable products such as brands and products sold as short-dated will automatically be destroyed
• Product received at the facility after 90 days from the invoice date will be credited the lesser of the invoice price or current market price
• Product received at the facility after 180 days from the invoice date will be credited the lesser of the invoice price or current market price, and will be charged a 25% restocking fee
• No credit for accounts with no invoice activity in the past 90 days or accounts in the process of closing or selling
• TopRx reserves the right to amend this policy without prior notice

This return policy supersedes prior policies.